Frequently asked questions
What can I sell?
Original content that you own or have permission to sell—whether you’re a musician sharing songs, a trainer offering workout routines, or a creator selling recipes or nutrition guides. We welcome a wide range of creators and interests, but sexually explicit content is prohibited. You must be at least 18 to join. Read our Community Guidelines.
How does someone buy my content?
Share your content link. Buyers pay securely through Stripe, then receive access to the content. They don’t need a Creator Program account.
How much does it cost?
There’s no monthly subscription. Each completed sale has a 10% platform commission and separate actual payment processing costs. The minimum sale price is $5 USD. Both fees and your net earnings appear in the app. The refund policy recorded at checkout determines whether the platform fee is returned; Stripe processing costs may still apply.
How do I receive my earnings?
Request a payout to your PayPal email when your available balance reaches $20. Funds may take time to become available after a sale. Bank transfers are coming soon.
Do I keep ownership of my content?
Yes. You keep ownership of your content. Creator Program hosts and delivers it to your buyers. Only upload content you have the right to sell.
Can I unpublish my content?
Yes. Return a published post to a draft to stop new sales without deleting it. You can publish it again when you’re ready.
What happens if a buyer disputes a payment?
A buyer can dispute a payment with their bank, and the disputed amount may be deducted from your balance. We review the case and try to challenge it when possible. The bank makes the final decision, so we cannot guarantee a successful outcome.
If we win, recovered funds return to your balance when available. If we lose, the disputed amount is not returned, and the original payment processing costs may still apply. If you have already withdrawn the money, your balance may become negative and future earnings will cover it.
What if a buyer asks for a refund?
We can help process a refund. We review each request under the policy that applies to the purchase and the buyer’s rights. If approved, the refunded amount reduces your earnings; payment processing costs may not be returned.
To request a refund, send the email address used for the purchase, the content link, and the receipt or payment reference to refund@creatorprogram.app.
Still have a question? Message us on WhatsApp or email contact@creatorprogram.app.